These Terms of Service ("Terms") govern your access to and use of this website (the "Site"), owned and operated by KEY PARTS LLC ("Company," "we," "us," or "our"), and any purchase of door gaskets and related replacement parts for commercial refrigeration and HVAC equipment made through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to place an order on the Site. By using the Site, you represent that you meet these requirements.

2. Products and Descriptions

We make reasonable efforts to display product specifications, dimensions, materials, and compatibility information accurately. However:

• Gaskets are often manufactured to specific dimensions and profiles; it is the buyer's responsibility to verify measurements, part numbers, and equipment compatibility before ordering.
• We do not warrant that product descriptions, images, or other content on the Site are accurate, complete, current, or error-free.
• Colors, textures, and materials may vary slightly from images shown due to manufacturing batches or display settings.

3. Pricing and Payment

• All prices are listed in U.S. Dollars and are subject to change without notice.
• Applicable sales tax will be calculated and added at checkout based on your shipping location, in accordance with Texas and other applicable state tax requirements.
• Payments are processed securely through Stripe. By placing an order, you authorize us (via Stripe) to charge your chosen payment method for the total order amount, including shipping and tax.
• We reserve the right to refuse or cancel any order, including for reasons such as pricing errors, suspected fraud, or product unavailability. If your order is canceled after payment, you will receive a full refund.

4. Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline any order at our discretion, for example if a product is out of stock, mispriced, or if we suspect fraudulent activity.

5. Shipping and Delivery

Shipping terms are governed by our Shipping Policy, which is incorporated into these Terms by reference.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of KEY PARTS LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

8. Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to the Site, its servers, or any connected systems
• Interfere with or disrupt the operation of the Site
• Use automated means (bots, scrapers) to access the Site without our permission
• Submit false or misleading information when placing an order

9. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN ANY MANUFACTURER WARRANTY ACCOMPANYING A PRODUCT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KEY PARTS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH IT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR ORDER SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless KEY PARTS LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us